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Join thousands of customer experience professionals to discuss the state of our industry. Learn how behavior and technology are rapidly transforming how we deliver CX and what it means for your business. Hear from Genesys solution experts, get hands-on demos and network with your peers. It’s four of the best days you’ll invest in learning, connecting, and sharing all things related to CX.

NEW this year we’ve added DevCon @ CX18! Bringing together the brightest minds in development, DevCon goes deep into SDK and API talk with dedicated technical tracks, a DevLounge hosted by Genesys architects and engineers, and a Hackathon. You still get access to all the CX18 mainstage programming and parties but with tracks and activities designed exclusively for developers.

Featured keynote

Matthew Luhn
One of the Original Story Creators at Pixar

Also NEW for 2018 - keynote Matthew Luhn, noted writer and storyteller with more than 25 years of experience creating stories and characters at Pixar Animation Studios. His credits include The Simpsons TV series, Toy Story, Finding Nemo, Cars, Monsters Inc, UP and more.

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Check back for the latest updates to our program.